FAQs


Frequently Asked Questions (FAQs)

 

1. Do you offer Cash on Delivery (COD)?

Yes ✅ We offer Cash on Delivery on most products across India. Availability may vary by location.

 


2. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location. You will receive tracking details once your order is shipped.

 


3. Are the products genuine?

Absolutely. We sell 100% genuine and quality-checked products sourced from trusted suppliers.

 


4. Is GST included in the product price?

Yes. All prices shown on our website are inclusive of GST.

A GST invoice will be provided with your order.

 


5. What is your return policy?

We offer easy returns and replacements for eligible products.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.


 

6. How can I contact customer support?

You can reach us via:

  • 📧 Email:completestore.in@gmail.com
  • 💬 WhatsApp support (available on our website)

Our support hours are Mon–Sat | 10 AM – 7 PM.


 

7. How do I track my order?

Once your order is shipped, we’ll send you a tracking link via email or WhatsApp so you can monitor your delivery.

 


8. What payment methods do you accept?

 

We accept:

  • UPI
  • Debit / Credit Cards
  • Net Banking
  • Cash on Delivery (COD)

All payments are processed through secure payment gateways.

 


9. Can I cancel my order?

Yes, orders can be cancelled before they are shipped.

Please contact customer support through WhatsApp as soon as possible for assistance.